In recent years, mass media has become a powerful tool for bringing about
social change. "The same techniques which were developed in industry for
promoting commercial goods and services are now being applied to community
development," explains marketing consultant Dr. Graham Jackson, principal
lecturer at the first course on Use of Mass Media in Community Development
to have been held at the Golda Meir Mt. Carmel International Training
Centre (MCTC) in Haifa, within the framework of MASHAV.
The goal of this course, which took place in November and December 1995,
was to analyze community problems and techniques used in community
development, with emphasis on the use of media as a strategy for
governmental and non-governmental organizations in creating social change.
Participants included 29 media people and community development workers
from 19 countries of Asia, Africa, Eastern Europe, the Caribbean and
Oceania.
The course was held in cooperation with the Rutenberg Institute in Haifa
which holds training sessions for youth from all over the world. "Our
goal," says Director General Michael J. Hanan, "is to provide the
participants with practical tools they can take home and immediately
translate into action in their countries." In the radio studio at the
Rutenberg Institute, the participants recorded jingles, in the television
studio they filmed and edited videos, and in the computer room they
created colourful brochures and posters, using graphics and word
processing software. In the computer laboratory at MCTC, students were
familiarized with word processing, graphics, spreadsheet and multimedia
software.
Study Visit
A study visit was made to Kibbutz Ramat Yohanan (pop. 800), northeast of
Haifa, where journalist David Davidovich runs a closed circuit cable
community television channel. He showed the participants around the studio
and described the various programs broadcast to members of the kibbutz.
Meetings are broadcast, for the benefit of those who can't attend, and
there is an educational game show where the children compete, answering
questions on subjects such as religious holidays and famous authors.
Holiday celebrations are also filmed and members are interviewed regarding
current issues. In addition, whenever significant changes are to be made
in the kibbutz way of life, there are televised debates. During the
primaries for the upcoming Israeli elections, visits of political figures
were broadcast.
Media as Partner in Social Process
By working as a partner in the process of social change, the media can
bring about positive results in society. Dr. Hanita Zimrin, Chairperson of
the Israel Association for Child Protection, gave a lecture on this theme,
sharing her research on the way child abuse has been depicted in the
Israeli media. From a state of almost total denial until 1979, when there
were only four articles on this subject, over the years the Israeli media
began to shed light on this problem, warning the public what signs to
watch for and notifying the abused where they could turn for help. In 1993
there were 1,956 articles on child abuse. "At that time, a lot of
creativity went into the headlines," said Dr. Zimrin. "For example 'The
house with closed shutters.' But due to intense competition, newspapers
began vying for our attention, producing headlines aimed at increasing our
adrenaline level, such as 'Fifteen- year- old girl: Daddy abused me
sexually.' Due to overexposure, the coverage lost its effectiveness and,
by 1995, the number of articles on this subject had fallen to 840.
Participants were also provided with a sound basis on the subject of
advertising by Dr. Jackson, who uses a "customer-oriented" approach,
defining social marketing as "the design, implementation and control of
programs seeking to increase the acceptability of a social idea, cause or
practice in a target group." Community development, he says, can be
promoted by passing laws, developing appropriate technology, making
undesirable behaviour very costly or providing relevant information.
Social marketing attempts to encourage desired attitudes and behaviour
through a comprehensive, integrated marketing communication and selling
campaign.
"Advertising," he continues, "first consists of defining the target
audience, its reasons for buying or using a specific product, how to
overcome customer resistance, and the identification of specific customer
groups in which purchasing motivations, consumer behaviour and media
habits are similar. A marketing mix can then be developed, which matches
the needs of the specific target audience. "The social marketing planning
process consists of defining the objectives of the social change,
identifying all possible target audiences, identifying available mass
media, considering alternative marketing approaches, developing a
marketing plan, obtaining funding and backing, then building an
appropriate marketing organization to implement this plan, and finally
evaluating the results."
Final Projects
The class was divided into groups, each choosing a subject for its
advertising and public relations campaign, to be presented to the class at
the end of the course.
"The Elimination of Stereotypes of Women in the Mass Media" was the
subject chosen by three women from Eastern Europe - Irina Lushina, a
journalist from Kazakhstan, Iveta Hankova, a journalist from Slovakia, and
Liliana Pagu, president of a Romanian Women's Association. Their project
focused on the planning of an international women's conference to be held
in Bucharest in May, 1996. "The goal of this proposed conference," says
Liliana Pagu, "is to fight for women's rights. In the post-Beijing
conference area, we have to transform words into action. Our aim is the
elimination of stereotypes of women in the mass media. This is a problem
for women all over the world, but especially so in Eastern and Central
Europe since the revolution, where women are depicted as housewives and as
sex objects. In addition to our conference, we are planning a multi-media
exhibition as well as a European Feminist Book Fair, where the central
theme will be Women as Producers, Transmitters and Consumers of
Culture."
An AIDS campaign produced by Vincent Seutloali of Lesotho, Richard Wafula
of Kenya and Keziah Elizabeth Nash of St. Vincent, the aim of which was to
prevent the transmission of HIV through health education, used the slogan
"STOP AIDS - ACT NOW!" with condoms in the Os. The group utilized radio
jingles and proposed a weekly radio drama called "Death is Knocking at the
Door," a traveling theatre group and musical performances. They produced
informational brochures and fact sheets on AIDS, to be supplemented by
public meetings in village communities, in cooperation with the Planned
Parenthood Association.
Another group (Georgios Damianos of Cyprus, Jocelyn Villacorte and May de
Guzman both of the Philippines, Worapot Phuamgsuwon of Thailand and Vernon
Worrell of Barbados) planned a campaign to promote the management of
household garbage in low-income, urban communities. Its main target
audience was families, in the belief that in low-income communities in
developing countries, people's view of life is very temporal and thus they
tend to be indifferent to their environment. The goals of the campaign
included creating awareness of proper methods of disposal of household
garbage and educating the target audience about recycling. Ways of
reaching these goals included a "Cleanest Street in the Block" contest.
Their posters were humorous and their radio commercials stressed the
group's slogan: "CLEAN UP! Reduce, re-use and recycle your garbage." A
five-minute video was produced, in order to educate community members
about the amount of garbage to be disposed of and the importance of
community support in the project. Upon her return home, May de Guzman, a
public relations officer, plans to propose this same media campaign to her
employer, the Philippines Department of Health.
Says Vernon P. Worrell, a community social worker from Barbados: "I was
the one who suggested including children as part of the target audience in
the garbage disposal campaign, in order to get them involved in cleaning
up the community during the summer holidays. This would provide them with
meaningful activity and, at the same time, they could assist and influence
their parents. In order to prevent future problems, it is best to start
with young children and have them integrated into the community and taking
responsibility for their actions from an early age. We chose this topic
because garbage disposal is a universal problem which applies to every
city in every country."
Worapot Phuangsuwon, a media producer from Thailand, explained, "At home,
we generally use the public relations approach to community development,
that is, we let people know that something is good and that they should
try it. Here in this course I learned about the advertising approach,
which is new to me. We try to create a demand, so people will want to use
a certain product.
"One highly successful example we were shown was a public service
advertisement from Israeli television. Children in Israel must wear
helmets when riding bicycles, but this is not always the case. In order to
show a child what can happen to him if he falls off a bicycle, the ad
begins with a watermelon falling and breaking, splat! in half. It then
shows a second watermelon, with a helmet strapped onto it, which falls,
rolls over and remains intact. Thus, with no use of force, this simple,
direct ad has influenced a lot of Israeli children to use helmets when
riding bicycles."
Dr. Jackson was delighted with the presentations. "Not only have the
students integrated everything they were taught, but their creative
touches show how much can be done in a media program, even with a modest
budget. The presentations showed a high level of creativity and
professionalism."
Course Director Ms. Hava Karrie points out that the unique aspect of this
course was that media people, community social workers and heads of
women's organizations had the opportunity to learn about each other's
perspectives. "Media people got a close look at various social services,"
she says, "and by understanding their complexity discovered how they could
contribute to increasing awareness about social problems. Those working in
the helping professions understood how they can 'use' the media for
raising social issues in the general public." MCTC intends to repeat this
course in 1997.